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HR Management & Development Series
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Sep'10
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Oct'10
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Nov'10
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Dec'10
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The Employment Act ** Confirmed!
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12-13
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Drafting, Vetting and Negotiating Employment
Contracts
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24-25
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Setting
Up a Salary Structure for Equitable Compensation Management *
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9-10
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Designing
Employee Rewards Scheme
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6
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Effective
Administration of Salary and Payroll **
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11-12
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Designing A Competency-Based
Performance Appraisal System * Confirmed!
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16-17
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blank
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blank
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Effective
Talent Management
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27
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blank
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Team & People Management Series
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Sep'10
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Oct'10
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Nov'10
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Dec'10
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Recruitment Interview and Selection
Techniques *
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Setting KPI & Goals for
Effective Job Performance
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15
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Effective Communication using NLP
and DISC
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8
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Working with Different Personalities Confirmed!
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22
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10
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Conducting Performance Appraisal Sessions
Successfully *
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14
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Handling
Grievance, Discipline, Termination & Dismissal *
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blank
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2-3
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Professional Effectiveness Series
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Sep'10
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Oct'10
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Nov'10
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Dec'10
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Time Management Skills
Confirmed!
|
9
|
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14
|
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Effective
Presentation Skills
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14-15
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Drafting, Vetting and Negotiation
Commercial Contracts Confirmed!
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16-17
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blank
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2-3
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Achieve
Successful Outcomes Through Negotiation
|
24
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7
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Office Management Series
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Sep'10
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Oct'10
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Nov'10
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Dec'10
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Practical
Skills for Administrative Professionals **
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blank
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Effective
Office Administrative Skills and Duties ** Confirmed!
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21-22
(Add Run)
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9-10
|
10
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Advance
Skills for Administrative Professionals *
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28-29
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30-1Dec
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Leadership
for Administrative Professionals
|
blank
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blank
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blank
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blank
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Company
Law & Corporate Governance
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blank
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28-29
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Communications Series
|
Sep'10
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Oct'10
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Nov'10
|
Dec'10
|
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Essential
Writing Skills for the Workplace **
|
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2-3
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Result-Oriented
Writing Confirmed!
|
22
|
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8
|
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Communicating Effectively Through
Email ** Confirmed!
|
30 (Add Run)
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30
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Effective
Minutes Writing
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2-3
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16-17
|
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Use Grammar with Confidence
|
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7-8
|
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blank
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Workplace
Communication: From Singlish to Standard English Confirmed!
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22
|
blank
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blank
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Speak English with Confidence
|
blank
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25-26
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Customer Service Series
|
Sep'10
|
Oct'10
|
Nov'10
|
Dec'10
|
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Prepare
for Extra Mile Service (WSQ - Provide GEMS Service) **
|
blank
|
blank
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blank
|
blank
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Telephone
Techniques for Customer Service & Admin Professionals **
|
3
|
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1
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EQ
in Customer Service
|
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6
|
blank
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Managing
Challenging Customers Professionally Confirmed!
|
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19-20
|
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|
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Customer
Service Tool Kit: Perfect Phrases in Practice
|
blank
|
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23
|
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Finance Series
|
Sep'10
|
Oct'10
|
Nov'10
|
Dec'10
|
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Manage Costing & Budgeting
Effectively * Confirmed!
|
24
|
blank
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9
|
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Effective Cash Flow Management *
|
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26
|
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|
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|
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Understanding
Financial Statements
|
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21
|
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|
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** SDF Approved-in-Principle for All Companies
* SDF Approved-in-Principle for SME
To apply for SDF, please log in to http://www.skillsconnect.gov.sg/
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