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EON believes that people are the key to an organisation’s success. It is the people who decide how all the other resources (finance, capital, raw material) are to be allocated, managed, and utilised. In this regard, HR managers must be effective business partners. All HR strategies must aimed at developing employees’ total commitment, cooperation, teamwork, high productivity and creativity to help the organisation attain excellence in the competitive business arena. Every organisation needs to have a comprehensive performance management framework to provide for the system, process and procedure to achieve organisational goals.
To mobilise the whole organisation, a clear vision and mission will provide all employees with a sense of direction. These must not be just statements, but narratives that employees can visualise the realities, significance and impact when it is achieved.
Organisation goals and department objectives are the initial components to translate the vision into tangible steps. Strategies and roles will also be defined for each department so that employees know exactly their role in the quest for the vision.
Such goals are then cascaded downwards to the rest of the organisation with suitable cross-functional co-ordination to prioritise initiatives from year to year. Resource allocation in this way will encourage every department to focus on the organisation goal, working as a team.
Key performance indicators, performance coaching, appraisal system and a good compensation and reward system are immediate sub-systems that will enhance the momentum of attaining the vision.
On the broader view, key result areas of each job must be defined so that the best match person can be deployed through focused recruitment process.
Employees who are found in need for competency improvement must be trained while there should be space for those who excel to be further developed. An equitable job structure with growth potential for employees will encourage them to pursue excellence through the career development scheme of the organisation.
As a summary, EON assists organisations to develop and implement the following:
- Vision / Mission Development
- Goal Setting Process
- Key Performance Indicators Identification
- Core Values / Coaching Culture
- Performance Appraisal System
- Rewards and Incentives Management
- Job-Key Result Definition
- Recruitment & Orientation Policy
- Training & Development System
- Job Analysis, Specification and Structure Development
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